Read the metrics
A number needs
context.
What it measures. What it cannot prove. And why a blank space deserves an explanation. Open each label to understand it better.
01System State
Operational describes expected service behavior. Degraded means service remains available with reduced performance or reliability. Outage means a service is unavailable. These are definitions, not a current assessment of Driyu.
Missing status data is unknown; it does not establish either an outage or normal operation.
02STS & the notification process
The median is the middle value in the recorded timing samples. This metric measures the interval that starts when the report request begins and ends when the owner-email sending step completes.
It is not the time from opening a camera, proof that a message was read, or the time until a pet returned home.
03Median & P95 STS
The median is the middle recorded time. P95 is the value at or below which 95% of recorded times fall. Read them together: a rising P95 with a steady median means the slower cases are changing more than the typical case.
It is not a guaranteed maximum. The slowest cases can exceed it.
04Target Availability
The reliability level the system is aiming for. A target describes an objective; it does not prove that the service achieved it or guarantee future availability.
For example, a 99.99% annual target allows about 52 minutes and 34 seconds of downtime in a 365-day year. It is an objective, not measured uptime or a guarantee. Compare it with the actual reporting window and coverage.
05Edge Routing
This label reflects the routing-region information included in the published metric data. It describes infrastructure, not a network of nearby people responding to a lost pet.
The guide explains the label; use the Trust Center for available routing data.
06Service health & region labels
Each row describes a monitored service and may name the region where its check applies. One service can have reduced performance while another remains available.
Read the row, its time and any published incident context. A region label does not describe a network of people searching for a pet.
07The rolling 90-day record
Historical metrics describe their reporting windows. Incident entries can add impact and remediation context. A partial window or a missing value needs an explanation rather than a made-up result.
Green indicates stronger uptime, amber reduced performance, and gray insufficient data. Read the values and coverage as well as the colors; an incomplete day is not a confirmed outage.
08Incident history
Published incidents provide timing, impact and remediation context when available. Resolved labels a completed response; Archive identifies older records. Read incident context alongside changes in the metrics.
This guide does not load an incident feed. That is different from saying there were no incidents.
09Last updated & data freshness
The page refresh time, the response generation time and the time of the last recorded measurement can differ. Check the measurement window before treating a displayed value as current.
An older timestamp can mean delayed reporting. It does not, by itself, establish an outage or normal operation.
Read the whole picture.
Start with system state. Compare median and P95; review the 90-day trend and incidents. Public reports let you assess performance using evidence, without turning a service metric into a recovery guarantee.
COMMON QUESTIONS
When the data needs context.
Why might I see limited data?
A reporting window may still be collecting enough observations. A warning banner means a live refresh failed; the page may retain an earlier value. Read its timestamp and incident context instead of assuming that old data is current.
What does “Building baseline” mean?
The reporting window is still collecting enough completed data points. Missing data does not prove that your tag is offline, and it does not prove that every service is operating normally.
Is this real-time?
This page is an explanatory guide. The Trust Center refreshes its available reports regularly, but publication time and measurement time are different. Some windows may show partial coverage or previously recorded values.
Does STS measure how quickly my pet comes home?
No. The timing covers part of the finder-report and owner-notification process. It does not measure the owner reading a message, contact between people, or a reunion.
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