Your pet’s privacy: what Driyu shares (and what it doesn’t)

A Driyu public scan page shows only the information you have chosen to share. You can toggle whether your phone, email, city, state, and emergency contacts appear publicly. Medical alerts are enabled per alert. Your home address is never on the public page. The current, authoritative description of how Driyu handles data lives in the Privacy Policy — this article is a plain-language summary, not a legal document.

Privacy is one of the most asked-about topics in any conversation about smart pet tags. This guide walks through exactly what appears on a Driyu public scan page, what stays private, and how owner controls work. (For a higher-level overview of what Driyu is and where the scan page fits in the recovery flow, see the product explainer.) For the legal-grade specifics, the Privacy Policy is the source of truth.

What appears on the public scan page

When a finder scans a Driyu tag, the page that opens shows:

• Your pet’s name and photo — these typically appear so a finder can confirm they have the right pet.
• Your phone number — toggleable. The most direct way for a finder to reach you.
• Your email — toggleable. Useful when you can’t answer a call.
• Your city — toggleable. General location helps a finder route the pet appropriately.
• Your state — toggleable. Same reason as city.
• Your emergency contacts — toggleable as a group. When on, the contacts you have added appear on the scan page.
• Medical alerts — enabled per alert. You decide which alerts (e.g., “Takes daily insulin”) appear on the scan page.
• Microchip number, distinguishing marks, breed — these appear when you have entered them, helping a finder verify and helping a vet scan.

What does NOT appear on the public scan page

• Your home address. Never on the public page.
• Your live GPS location. Driyu’s QR tag is a printed code, not a GPS device.
• Your full medical history. The scan page only shows the brief alerts you’ve enabled, not the full record.
• Private notes, sitter handoff details, or detailed records. These live in your account, not on the scan page.
• Your children’s information, your daily schedule, or anything you haven’t put in. The page is the information you choose to share.

How owner control works

Each of the toggleable fields can be turned on or off from your account’s privacy settings. Changes are live the next time someone scans the tag. There’s usually a sensible default — most owners want at least one way for a finder to reach them — but the configuration is yours. We don’t recommend turning every field off (a tag with no contact info is essentially a blank tag); we do recommend reviewing settings every few months as your situation changes.

When notifications happen

You’re notified when a finder submits a found-pet report through the scan page. A bare scan (someone viewed the page but didn’t submit a report) does not, on its own, trigger a notification — we’d rather avoid false-alarm fatigue. There’s a narrower secondary alert path when your pet is in Lost Mode and the finder is prompted to share their location but declines, so you know engagement happened.

External-partner data

Driyu is governed by clear boundaries on what is shared with external partners. The authoritative description lives in the Privacy Policy. As a general principle, we are conservative about partner data sharing — partners running their own stores keep their customer relationships, not us, and we don’t hand raw customer information to them. For the precise scope, dates, and any current updates, the Privacy Policy is the source.

Reviewing your settings

A quick review every few months is healthy. Sign in to your Driyu account, open your pet’s profile, and look at the public scan page settings. Update toggles as your situation changes — a new phone number, a new emergency contact, a change in how comfortable you are with city/state showing publicly. The changes are live the next time someone scans the tag.

A short FAQ

Does Driyu sell my data? Please refer to Driyu’s current Privacy Policy for the most accurate, up-to-date statement about how data is handled.

Can I hide my phone number from the scan page? Yes. The phone number is one of the toggleable fields. You can turn it off, but a finder needs some way to reach you — if you turn phone off, consider turning email on, or relying on the found-pet report form.

What about my home address? Your home address never appears on the public scan page. The most a finder sees is the general city and state, and even those are toggleable.

Can I see who scanned my tag? Driyu does not surface a public log of every scan to the owner; it would create false-alarm fatigue. When a finder submits a found-pet report, you’re notified with their message.

What happens if I delete my account? Account deletion is handled per Driyu’s current Privacy Policy. Some information may be retained for security or legal reasons; the policy explains what and for how long.

Privacy in pet identification is mostly about restraint: showing only what helps in the moment, keeping the rest private, and letting the owner change their mind. That’s the shape we’ve tried to give Driyu. The legal-grade details are in the Privacy Policy; this article is the friendly companion to it.