How Driyu keeps your phone number controllable
You can choose whether your phone number appears on the public recovery page. This is an account setting shared by the pets you own. Hiding it leaves the other contact details you keep visible. The report form appears when the pet or tag is marked lost.
THE DRIYU JOURNAL
Privacy & Trust
In this reading
Quick answer: Phone visibility is an owner-account setting. When enabled and a number is saved, a finder can tap to call. When hidden, your other visible contact options remain. A report form is available when the pet or tag is marked lost. Keep at least one direct contact option visible. The phone setting defaults to visible.
A note about privacy
Public recovery pages may show the information the owner chooses to provide or make visible. Review your settings and Driyu's current Privacy Policy for the latest details. Do not share information publicly that you are not comfortable making visible to a finder.
How the toggle works
In Account Settings, open Public recovery visibility. The five controls cover your phone, email, city, state, and emergency contacts. They default to visible. You can change them separately, but the app requires at least one direct contact option to remain visible: phone, email, or emergency contacts.
The public recovery page does not display the home-address field from your account. Avoid adding your address to public notes or instructions yourself.
When to show your phone number
- You want a direct call option available to a finder.
- Your number is okay to receive calls from strangers.
- You use an alternative contact number that you have tested and are comfortable sharing.
When to hide your phone number
- You prefer written contact and can keep another direct contact option visible.
- Your number is sensitive (private use, family-only, work).
- Your carrier blocks calls from unknown numbers by default.
- You are between numbers.
What a finder sees when your number is hidden
Your hidden phone number and its call button are absent. The pet details and other visible contact options remain. The found-pet report form appears when the pet or tag is marked lost. Saved medical alerts appear only when active and enabled for scans; older allergy information may appear when there are no such alerts. A scan alone does not send an owner notification.
How Driyu fits
Save your choice in Public recovery visibility, then scan a tag again to check it. The setting comes from the owner account, so it applies to the public recovery pages of the pets you own.
Related reads from Driyu
- Your pet's privacy: what Driyu shares (and what it doesn't)
- Why pet privacy settings matter on a scannable tag
- When Driyu notifies the owner — and when it does not
Sources and further reading
- Federal Trade Commission — Consumer privacy basics
- Privacy Rights Clearinghouse
- AVMA — Pet identification
Frequently asked questions
What is the default setting for phone visibility?
On. The five contact controls default to visible. A field also needs a saved value and must meet the page’s display conditions; check the actual result.
Does hiding my phone number disable the report form?
Phone visibility does not control the form. It is available when the pet or tag is marked lost; hiding the phone does not remove it from that page.
Can I use an alternative contact number?
Use a number where you can receive calls and test the call button from a second phone. Do not assume every virtual or forwarding service will work without testing it.
Can I hide every direct contact option?
The app requires at least one direct option to remain visible: your phone, email, or emergency contacts. Hiding a field does not delete the pet profile. The report form is shown when the pet or tag is marked lost.