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Digital pet passport6 min read

When Driyu notifies the owner — and when it does not

False-alarm fatigue trains owners to ignore the system. Driyu’s notification model is conservative on purpose: deliberate finder action triggers an alert; a bare scan alone does not.

D

The Driyu team

Pet safety editorial

A flat-lay on warm cream linen of a smartphone with a notifications inbox screen, a leather pet collar, a folded paper notepad, and a small ceramic mug.

Quick answer: Submitted found-pet report = owner notification. Bare scan alone = no notification. Lost-Mode + finder declines location prompt = narrower secondary alert. The system trades false alarms for trustworthy signals.

The notification rules

  • Submitted found-pet report: owner is notified with the finder’s message.
  • Bare scan alone: NO owner notification.
  • Lost Mode on + finder declines location prompt: narrower secondary alert so you know engagement happened.
  • Pet profile edit by a shared adult: per each user’s notification preference (each shared adult sets their own).

Why the model is conservative

False alarms train owners to ignore alerts. A curious neighbor petting your dog should not become a 2 AM ping. The deliberate “I’m a finder, here is my message” event is the right trigger. The Lost-Mode banner is the urgency layer that motivates the finder to act.

How Driyu fits

Bare scan = quiet. Submitted report = real signal. Lost Mode = urgency. Owner trust stays intact; notifications mean something.

Related reads from Driyu

Sources and further reading

Frequently asked questions

Will I see who scanned my pet’s tag?

A log of every scan is not surfaced to the owner. Submitted finder reports do generate notifications with the finder’s message.

Can I change the notification rules?

No. The model is the same for all users; it is part of the product design.

How fast does a notification arrive?

Within seconds of the finder submitting the form, typically.

What if I have notifications muted?

You will still receive them in-app and via email, depending on your own notification preferences set per user.

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