PRIVACY DURING RECOVERY
Help with understanding.
Share with intention.
What appears, what you can share, and who may receive a report. This is a product explanation; the published Privacy Policy contains the full terms.
01The profile is public.
Anyone with the link can open the public recovery page. It includes the pet’s identity and the contact details allowed by the visibility settings. The saved home-address field, full medical history, and private account details are not part of that profile. Review public notes and photos: they can contain details you write or share.
In Public Recovery Visibility, the owner controls phone, email, city, state, and emergency contacts. A reachable contact must remain available. Public medical alerts are separate from the full medical history.
Try the five controls02You choose what to report.
On the profile of a pet or tag marked lost, “I FOUND THIS PET” opens the form. Name, phone, email, message, and location are optional fields. A person can submit a report without entering contact details.
Enter only the information you want to share to help with recovery. A report without contact details may limit the ability to reply to you. Opening the profile does not submit this form.
Compare the sample profiles04The report helps their people.
The report is saved for recovery and the service attempts to notify the owner through available channels. Emergency contacts with notifications enabled may also receive an alert. Depending on the channel, it can include the finder’s location, message, and contact details.
Delivery depends on contact details, settings, and messaging services. Submitting the form does not guarantee the message was read or the pet is safe. The examples on this site use fictional data and send no notifications.
Understand emergency contactsA free profile, their tag, and membership options.