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Family & sharing/Pet Ownership Transfer
Pet Ownership TransferFreePreview

A new home.
A careful handover.

Where available in your account, ownership transfer moves the pet’s profile, medical records, and Smart Tag to the new Driyu account after acceptance. Your personal emergency contacts stay with you; your subscription does not transfer.

Explore Milo’s example

Fictional people. A walkthrough based on the app.

Milo with his blue Driyu tag
MILO’S CIRCLE

Care is something we share.

Interactive example

Driyu
PET TRANSFER · INTERACTIVE EXAMPLE
DRIYU · PET TRANSFER

Transfer ownership

Permanently hand Milo — profile, records, and Smart Tag — to another Driyu account.

What happens when you transfer

  • The pet profile and tag permanently move to another Driyu account.
  • Milo no longer appears in your account after the new owner accepts.
  • Medical records move with the pet. Your emergency contacts stay with you.
  • Use Family Sync for help caring without changing ownership.

Simulated process. No real accounts, emails, or ownership changes.

LET SOPHIA WALK YOU THROUGH

A new chapter, togetherAt your own pace.

Sophia introduces pet ownership transfer.

1:41English audioSwitchable captions

Transfer takes effect after the recipient accepts and requires the feature to be available. Emergency contacts, custom reminders, expenses and the previous owner’s subscription do not move with the pet. Review documents and notes for personal details before transferring; Pro features depend on the new owner’s plan. For a sitter, use sharing instead.

Explore the guide and its steps
Browse all 12 video guides
Read the captionsVideo transcript

What Sophia says in this video, with timestamps. Read without playing it. Also check the accompanying note and guide for the current process.

  1. Time 0:00

    Hi, I'm Sophia, Driyu's AI guide.

  2. Time 0:03

    Today I want to explain pet ownership transfer.

  3. Time 0:06

    This feature is for moments when a pet is permanently moving to a new owner,

  4. Time 0:11

    like adoption, rehoming, foster to forever home,

  5. Time 0:15

    or shelter placement. Instead of starting over, Driyu lets the current owner

  6. Time 0:20

    securely transfer the pet's profile, smart tag connection,

  7. Time 0:24

    photos, care notes, documents, and important pet details to the new owner.

  8. Time 0:30

    That means the pet can keep the same Driyu tag and profile history while the

  9. Time 0:35

    new owner continues caring for them from their own account.

  10. Time 0:38

    Owner private information stays private.

  11. Time 0:41

    Things like the previous owner's personal contacts,

  12. Time 0:45

    reminders, expenses, and private account information do not transfer.

  13. Time 0:50

    This is important. Pet ownership transfer is a full ownership change.

  14. Time 0:55

    It is not family sync, temporary access, or view -only sharing.

  15. Time 1:00

    If someone only needs to help care for the pet, those options may be better.

  16. Time 1:05

    Use pet ownership transfer only when the new person should become the pet's

  17. Time 1:09

    Driyu owner. To transfer a pet, open the pet profile,

  18. Time 1:14

    choose Transfer Ownership, enter the new owner's email,

  19. Time 1:18

    and send the secure invitation.

  20. Time 1:20

    The new owner can sign in or create an account, review the transfer,

  21. Time 1:25

    accept it, and continue caring for the pet with the same Driyu profile and

  22. Time 1:30

    tag. Pet Ownership Transfer helps keep the pet's story,

  23. Time 1:35

    tag, and care information together, even when their home changes.

SOPHIA · DRIYU’S AI GUIDEAn original Driyu video

A PLACE FOR EACH PERSON

The owner starts it.

The ownership-transfer action belongs to the current owner, rather than a family viewer or guardian.

Review before accepting.

The recipient reviews the transfer notice and chooses whether to accept. The pet’s full profile stays private until acceptance.

A change of ownership.

A completed transfer is different from sharing profile access. The app explains the consequences before confirmation.

Transfer vs. Sharing: which one do you need?

Choose Ownership Transfer when the pet is moving to a new owner for good. If the pet is still yours and someone needs to help, choose a sharing option instead. Here is how they compare.

Related features: Family Sync, Privacy Controls, Lost Pet Mode, Tag Scan Alerts, Care Providers, Pet Profile, and Emergency Contacts.

  • Full Ownership Transfer

    The new owner takes over the pet inside Driyu.

    • Best when the pet is moving to a new owner for good.
    • The new owner gets the pet full Driyu profile and history.
    • The smart tag stays connected to the same pet.
    • After the new owner accepts, they take over managing the pet.
    • For temporary help, choose Family Sync instead.
  • Family Sync (Beta)

    The pet is still yours, but someone else can help.

    • The pet is still yours.
    • A trusted person can help.
    • A Viewer can view the profile.
    • A Guardian can help manage and edit the profile.
    • You stay the owner.
    • Access stays until you remove it, so you decide when help ends.
  • View-only sharing

    For people who only need to see the pet info, not manage it.

    • Best when someone just needs to see the pet to help or care for it.
    • For example, someone who scans the tag or opens your Lost Mode page.
    • They see a view-only recovery profile and cannot edit it.
    • You choose which contact details appear. The saved street-address field and full medical records are separate from this public view; notes or photos can still reveal personal details.
    • No ownership change — you stay the owner.

Pet sitter or temporary helper

For a pet sitter or temporary helper, the pet is still yours, so Family Sync is the right fit. Add them as a Viewer or Guardian while you need help, and remove their access when you are done — access stays until you remove it. There is no separate sitter feature to set up. Go to Family Sync.

Vet, groomer, or other provider

For a vet, groomer, or other provider, Care Providers is a handy listing on your profile. If a provider needs to see or help with the profile, the confirmed path today is Family Sync: add them as a Viewer for view-only, or a Guardian if they need to help manage. A Guardian can edit, so choose the role that fits. See Care Providers and Family Sync.

Full Ownership Transfer

Best for
The pet is moving to a new owner for good
Can they view?
New owner: yes
Can they edit or manage?
New owner: yes (they become the owner)
Ownership changes?
Yes — permanent
Tag stays with the pet?
Yes
Example
Foster dog to forever home; adoption; rehoming

Family Sync (Beta)

Best for
Someone helps while the pet is still yours
Can they view?
Yes
Can they edit or manage?
Guardian: yes; Viewer: no
Ownership changes?
No — you stay the owner
Tag stays with the pet?
Yes (stays with you)
Example
A partner or family member who helps with care

View-only (tag scan and Lost Mode)

Best for
Someone just needs to see the pet to help
Can they view?
Yes — a view-only profile
Can they edit or manage?
No
Ownership changes?
No
Tag stays with the pet?
Yes
Example
A finder scans the tag; or your Lost Mode page

What transfers with your pet, and what stays private

A transfer hands the pet and its Driyu profile to the new owner. The previous owner’s account and private settings stay with them. Review the pet’s documents, notes and photos for personal details before transferring. The lists below explain what moves with the pet and what stays behind.

What transfers with the pet

  • The pet Driyu profile
  • Pet name, species, breed, date of birth or age, color, and identifying details
  • The pet profile photo and photo album
  • The smart tag linked to the pet, so the tag stays connected to the same pet
  • The recovery profile and Lost Mode for that pet
  • Pro pet records when present: medical records, Cloud Vault documents, and health insights such as weight history and symptom logs

What does not transfer

  • The previous owner Driyu account and login
  • The previous owner personal profile and private contact information
  • The previous owner emergency contacts
  • The previous owner reminders
  • Pet-care expenses, payment details, and subscription information
  • Family members and shared access the previous owner set up
  • The previous owner private account settings
  • The previous owner own scan history, sightings, and recovery cards

What happens to Pro information

Some records belong to Driyu Pro features. When those records transfer with the pet, they stay attached to the pet profile. If the new owner does not have Driyu Pro, they may not be able to view or use those Pro records until they upgrade. The information is not deleted; access depends on the new owner plan.

Visible on any plan

  • Pet name and photo
  • Breed and species
  • The smart tag connection
  • Recovery profile and Lost Mode

May need Driyu Pro to view

  • Medical records
  • Cloud Vault documents
  • Health insights, weight history, and symptom logs

Important note for the new owner

After you accept, the pet and its profile are yours to manage. Basic profile and recovery details work on any plan. If the pet arrives with Pro records, you can see that they are there, but viewing or editing them may require Driyu Pro — they are kept, not deleted. Because the previous owner private items do not carry over, adding your own emergency contacts, reminders, and recovery cards is a good first step.

ONE STEP AT A TIME

A clearer circle.
More connected care.

Each connection has a purpose. Know what happens at each step.

  1. 01

    Open Driyu and go to the pet you want to transfer.

  2. 02

    Choose Transfer ownership and enter the new owner email address.

  3. 03

    Driyu creates a secure transfer invitation for that email.

  4. 04

    The new owner opens the invitation and signs in, or creates a free Driyu account.

  5. 05

    The new owner confirms their email.

  6. 06

    The new owner accepts the transfer.

  7. 07

    The pet Driyu profile moves to the new owner, and the smart tag stays connected to the same pet.

BEFORE YOU SHARE

Good questions.
Clear answers.

Should I transfer my pet or share access?

Transfer when the pet is permanently moving to a new owner. If the pet is still yours and someone needs to help, use Family Sync instead.

Can I use this for a pet sitter?

For a pet sitter, the pet is still yours, so the better fit is Family Sync. Add them while you need help and remove their access afterward. Ownership Transfer is meant for a permanent change of owner.

Can someone help manage my pet without becoming the owner?

Yes. Add them in Family Sync as a Guardian so they can help manage the pet. You stay the owner.

Can someone only view my pet information?

Family Sync offers View Only access. A public scan profile is also read-only, but it is a separate view with the owner’s saved visibility choices. Private medical records are separate; notes or photos may still reveal personal details.

What is the difference between Family Sync and Ownership Transfer?

Family Sync shares access while the pet stays yours, and you can remove it at any time. Ownership Transfer permanently makes someone else the owner.

If I transfer ownership, can I still edit the pet profile?

Once the new owner accepts, they take over managing the pet inside Driyu, so editing moves to them. Until they accept, the pet is still yours.

Does the smart tag stay with the pet?

Yes. The smart tag already on your pet keeps working and stays connected to the same pet profile through the transfer. The new owner does not have to order a replacement tag or wait for a new one to arrive.

Can I transfer to someone who does not have a Driyu account yet?

Yes. The new owner does not need a Driyu account first. When they accept, they sign in or create a free Driyu account and confirm their email.

What information transfers?

The pet profile, photos, medical records, documents, and health history move with the pet. Some Pro features may need a Driyu Pro plan to view or manage.

What information stays private?

Owner-specific details stay with you, the previous owner. Your personal emergency contacts, expenses, and reminders do not move to the new owner.

Is this legal adoption paperwork?

Ownership Transfer moves the Driyu profile, the tag connection, and app ownership inside Driyu. It is separate from legal adoption, shelter, or rescue paperwork, which you handle the usual way.

Is there a fee to transfer?

Review the current terms shown in your account before transferring. A transfer does not move the previous owner’s subscription; some records or tools may require the recipient’s own Pro access.

Will this example transfer a real pet?

No. It demonstrates the process with fictional people and local sample states. It sends no request, creates no account, and changes no ownership.

Is this connected to a real account?

No. This walkthrough uses prepared fictional people, records and actions. Changes stay in this page and Reset restores the sample.

Does this show the full app?

This guided example uses a smaller set of fictional fields and records to explain the main steps. It is not connected to a real account.

KEEP EXPLORING

Their world is full
of people who care.

Explore Family & sharing