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Safety & recovery/Tag Scan Activity
Tag Scan ActivityFree

A scan is a clue.
Know what it means.

A tiny tag opens a way to reach you. See recorded scan counts in your tag inventory, and understand how a scan differs from a finder’s report.

Explore Milo’s example
Get my tagGet my free account

Fictional data. A walkthrough based on the app.

Driyu’s original blue tag
LITTLE TAG. MEANINGFUL CONNECTION.

A way back to their people.

Interactive example

Driyu
MILO · INTERACTIVE EXAMPLE

SMART TAGS

Your linked tags.

2Total
1Active
14Scans
Blue Driyu tag
DEMO-MILOActive

Milo · Aug 20

12 scans
Blue Driyu tag
DEMO-SPAREDisabled

Milo · Jul 12

2 scans
WALKTHROUGH CONTROL

Add a fictional scan to Milo’s count.

Fictional codes and counts. A Lost tag changes the public scan display, but does not create a pet Flare alert.

SCAN RESULT · WALKTHROUGH

Ordinary public profile.

Fictional data · No account connected

LET SOPHIA WALK YOU THROUGH

When a tag is scannedAt your own pace.

Get to know the connection between a scan and a public profile.

2:15English audioSwitchable captions

Scanning alone does not send an alert. When the pet or tag is marked lost, a finder can submit a separate report. Location requires permission; notification delivery is not guaranteed. Owner names can be visible, and notes or photos can reveal personal details even though the saved street-address field is excluded.

Explore the guide and its steps
Browse all 12 video guides
Read the captionsVideo transcript

What Sophia says in this video, with timestamps. Read without playing it. Also check the accompanying note and guide for the current process.

  1. Time 0:00

    Hi, I'm Sophia, Driyu's AI Guide avatar.

  2. Time 0:03

    Let's talk about what happens when someone scans your Driyu tag.

  3. Time 0:08

    Every Driyu tag opens a secure pet profile, no app needed for the person who

  4. Time 0:13

    finds your pet. When they scan the QR code, they can instantly see the pet

  5. Time 0:18

    information and contact details you chose to share,

  6. Time 0:21

    like your phone number or email, so they can call or message you right away.

  7. Time 0:26

    Inside your Driyu dashboard, each tag also keeps a private scan count,

  8. Time 0:31

    so you can see that your tag is active and being used.

  9. Time 0:34

    But the most important part happens when your pet is marked as lost.

  10. Time 0:39

    If someone scans the tag while your pet is in lost mode,

  11. Time 0:43

    they'll see a clear I found this pet button.

  12. Time 0:46

    From there, they can send you a message, add their contact information,

  13. Time 0:50

    and, if they choose to share it, include their location.

  14. Time 0:54

    When they submit that report, Driyu sends you an email right away.

  15. Time 0:58

    And if you've turned on text alerts, you may also receive a text notification.

  16. Time 1:03

    Inside your pet's dashboard, you can review the found report,

  17. Time 1:07

    see the finder's message, and view the shared location on a map when a

  18. Time 1:10

    location was provided. That means you are not just waiting for someone to

  19. Time 1:15

    call. You have one place to see what happened, where your pet was reported,

  20. Time 1:20

    and any notes the finder shared with you.

  21. Time 1:22

    and your privacy stays protected.

  22. Time 1:25

    Driyu does not show your home address, private account details,

  23. Time 1:29

    or full medical records.

  24. Time 1:31

    You stay in control of what information is visible on your pet's public

  25. Time 1:35

    profile. With Driyu, your tag is more than a QR code.

  26. Time 1:40

    It helps someone reach you faster and gives you the details you need when your

  27. Time 1:44

    pet needs help most. And remember, there is a lot more to discover with Driyu.

  28. Time 1:49

    If you need help, you can visit the Help Center,

  29. Time 1:53

    use the search icon at the top of the website to quickly find answers,

  30. Time 1:57

    or contact support anytime.

  31. Time 1:59

    Keep exploring the website to learn more about your tag,

  32. Time 2:02

    your pet profile, lost mode, privacy settings, and all the tools

  33. Time 2:07

    Driyu is building to help keep pets safer, easier to identify,

  34. Time 2:11

    and easier to bring home.

SOPHIA · DRIYU’S AI GUIDEAn original Driyu video

THE DETAILS THAT MATTER

A count for each tag.

The Tags screen brings total scans and each tag’s scan count into one place.

A scan has limits.

Location context may be approximate or unavailable. A tag scan is not continuous GPS tracking.

A report adds context.

In Lost Mode, a finder can submit a location, optional contact details, and a message through the public profile.

What to keep in mind

Scan counts, finder reports and notification delivery are different things. A finder can choose to share device location in a report; other scan context may be approximate or unavailable. Driyu is not GPS and does not guarantee an instant alert or recovery.

A LITTLE PREPARATION

The connection starts
before you need it.

Understand what each step does. Keep their details current and their people close.

Milo wearing the blue Driyu tag on his collarMiloYour example in this walkthrough
  1. 01

    Open Smart tags.

    Review Total, Active, and Scans at the top of the inventory.

  2. 02

    Find the linked tag.

    Search by tag ID or pet and read the count on its card.

  3. 03

    Follow up with a person.

    A scan alone does not confirm your pet was found. A finder’s message can help you arrange the next step.

CLARITY FOR THE EVERYDAY

Good questions.
Clear answers.

Is the location automatic?

A finder chooses whether to share their device location in a report. Scan context can be approximate or unavailable; a scan count does not establish the pet’s position. There is no continuous GPS tracking.

What if the finder declines to share location?

The inventory records scan counts separately from finder reports. A finder can still use the public contact paths you allow. This example does not promise an instant notification for every scan.

Does Driyu track my pet between scans?

No. Driyu is not GPS and does not track your pet between scans. A scan opens the public profile; by itself, it does not send an alert. When a pet or tag is marked lost, a finder can submit a separate report.

Where does the scan information appear?

The Tags screen shows total scans and counts per tag. Finder reports appear in the recovery workflow. The count display is not a live map or confirmation that someone has found your pet.

Will every scan send an instant alert?

This walkthrough does not promise instant delivery. The app records scans separately from finder reports and Flare notifications. The Tags screen shown here displays counts, not a live location feed.

Is this connected to a real pet or account?

No. All people, codes, locations and actions are fictional. The original blue tag is a product reference. Reset restores the prepared example.

How closely does this follow the app?

This guided example explains the main steps using fictional records. Check your account for available tools. The sample recovery cards illustrate the layout; they are not downloadable recovery posters.

KEEP EXPLORING

Every detail is
part of the way home.

Explore Safety & recovery
NEXT GUIDE

Lost Pet Mode

Mark your pet lost and bring recovery actions to the top of their public profile.