Updating Driyu after a phone number change: step-by-step

Quick answer: Update your Driyu account phone field (propagates to every pet profile attached). Update the microchip registry separately. Check any engraved tag if applicable. Verify on the public scan page.

Why it matters

A registered phone that no longer rings is the most common reason microchip-recovered pets fail to reunite. The chip is correctly identified at the scanner; the registry calls a dead number. Same risk applies to a QR tag pointing to an outdated profile. Updating both layers takes about 10 minutes.

Update Driyu

1. Sign in.
2. Open Account settings.
3. Edit phone. Save.
4. New number propagates to every pet profile attached.
5. Open one profile’s public preview to confirm.

Update microchip registry

1. Identify your chip number.
2. Identify which registry holds it (AAHA Universal Lookup can help).
3. Log in to that registry.
4. Update the phone. Save.
5. Check confirmation email.

Verify end-to-end

Scan your tag with a second phone; confirm the new number appears. Call yourself from the scan page; confirm it dials correctly. For the chip side, use registry verify-contact function.

How Driyu fits

Driyu propagates account-level phone within itself. The chip registry is separate. Both layers updated together keeps the reunion path intact.

Related reads from Driyu

• Microchip registration vs the chip itself
• How Driyu works with your microchip registry
• What to update before moving or traveling

Sources and further reading

• AAHA Universal Microchip Lookup
• AVMA — Microchipping

Frequently asked questions